Family Support Programs

The Family Support program provides guidance and support for families who are facing custody, visitation or divorce issues and/or families with involvement from the Department of Children. This program works to promote the safety and emotional stability for all family members involved. Our social workers are trained to promote the safety and well-being of families by maintaining and building primary family connections, while connecting families to community resources as needed.

Bilingual staff support is available in all areas of service.

Parent Education Program (PEP)

The Parent Education Program (PEP) is a 6-hour mandatory class required by the State of Connecticut for parents with children 18 or younger who are going through custody, visitation and/or divorce issues. The class is designed to educate parents about the many issues children face when their family situation changes. The program educates participants about how they can help their children successfully adjust to divorce or living apart from a parent. The program includes information about children’s developmental stages, helping children adjust to parental separation, cooperative parenting, conflict management and dispute resolution techniques, guidelines for visitation, and parent access and stress reduction for children.


Focus on KIDS (Knowledge, Insight, Decisions, Solutions)

A program for parents experiencing high conflict separations and/or divorces. Focus on KIDS (FOK) gives parents the knowledge and the insight to enable them to make good decisions leading to solutions in the best interest of their children. The primary goal of FOK is to teach separating, divorcing or divorced parents what they need to do in order to give their children the care they need. Through this program parents learn skills they can apply to reduce conflict, improve communication and problem-solving skills, to ultimately benefit their children and establish a healthy co-parenting relationship.


Parenting Support Services (PSS)

Parenting Support Services (PSS) is a service for families with children birth to age 18, to support and enhance positive family functioning. Families receive one or more of the PSS interventions along with case management services. PSS offers the evidenced-based model, Triple P (Positive Parenting Program®) and the Circle of Security Parenting© intervention. Interventions involve a thorough assessment of parent-child interaction, the application of parenting skills to a broad range of target behaviors, and assistance in strengthening parent-child secure attachment to help parents create a positive and safe environment for children to develop emotional, behavioral, and cognitive strengths.

Family Support education services are by DCF, community, and self-referral.


Parenting with DCF Involement

FCA's Family Support program assist families with issues that have led to involvement of the Connecticut Department of Children and Families (DCF). The goal of FCA’s family support services is to promote the safety and well-being of all family members by maintaining and building primary family connections, while connecting families to community resources as needed. Bilingual staff support is available in all service areas.

Through closely working with DCF, FCA offers services through: assessment, strength and home-based visitation and support, counseling, parenting education, parenting skills, substance abuse prevention, health care, budgeting, job skills, case coordination, and access to community resources.


Intensive Family Preservation (IFP)

The Intensive Family Preservation Program (IFP) is an intensive in-home program designed to prevent the placement of children into foster care (birth to 17 years old) who have been exposed to child abuse and/or neglect. The program provides home-based case management, crisis-intervention, parenting education, advocacy, coordination with community service providers, assistance with concrete needs, and linkages to community resources. The program is strength-based, assists parents to improve parent-child relationships, and attain self-sufficiency and stability.


Reunification and Therapeutic Family Time (RTFT)

Reunification and Therapeutic Family Time provides clinical support for families whose child(ren) are removed from their homes by DCF and whose goal is reunification. This program utilizes in-home visitation with families from social workers to provide resources, counseling and case management.

Caregiver Support Teams (CSTs)

The Caregiver Support Team (CST) is an intensive home visiting program specifically designed for children being placed into relative, kinship, foster and pre-adoptive homes licensed by DCF. Caregiver Support Teams provide early intervention and support to caregivers, their families, and the children who have been removed from their parent’s custody and placed with them. Services are focused on working collaboratively with the caregivers, DCF, and any additional supports in securing community resources, identifying natural supports and building upon the family’s strengths to address their vulnerabilities. The goal is to prevent the disruption of placements and increase stability and permanency by providing timely in-home interventions with the child(ren) and family in a variety of settings.


All services are by DCF referral only


Supportive Housing for Families

The Supportive Housing for Families (SHF) program, in partnership with The Connection Inc., provides families served by Department of Children and Families (DCF) throughout the state with support services and access to safe, quality, affordable housing.  

Supportive Housing for Families is located throughout the state, with offices in New Haven, Groton, Middletown, Hartford, Waterbury, Torrington, Danbury and Bridgeport. The program helps families reunite with children who have been placed in foster care or prevents the placement of children in foster care by providing families adequate housing. Supportive Housing services include:
  • Assisting clients in securing housing subsidy and/or rental housing
  • Providing transportation
  • Providing clients with referrals, advocacy, crisis intervention, and counseling services, as needed
  • Coordinating substance abuse treatment, such as Relapse Prevention, Children’s Services, Educational Support, and Parenting Training

SHF services are by DCF referral only

If you have additional questions about FCA's Family Support programs, please contact Tiffany McCarthy, Director, Family Support at 203-855-8765.